Shipping policy

SHIPPING POLICY

Processing Time

Orders are processed within 2–5 business days. You will receive a confirmation email with tracking information once your order ships.

Shipping Times

Please note that shipping times are estimates and may vary due to carrier delays, customs, or high-volume periods.

Tracking

All orders include tracking. Your tracking number will be emailed to you once your order ships. Please allow 24–48 hours for tracking information to update.

Lost or Stolen Packages

Parlor & Mane is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivered but you have not received your package, contact your local carrier or file a claim with your postal service. Reach out to us at support@privacyparlor.com and we will do our best to assist.

Address Accuracy

Please double-check your shipping address at checkout. We are unable to redirect packages once shipped. If an order is returned due to an incorrect address, the customer is responsible for re-shipping costs.